Frequently Asked Questions
Who should I contact if I have a question?
Brescia students should contact The Hive at firstname.lastname@example.org or 519.858.5151. You are welcome to fill out our contact form and someone will call you back from The Hive team.
The Hive staff are trained to answer questions in all areas related to academics,
registration, fees and programming and are able to refer to departments as appropriate.
Hive staff are also able to connect you with faculty, academic advisors, financial
aid staff, librarians or support services on campus.
Hours of operation are Monday-Friday 10:00 a.m.-3:00 p.m. Please call or email The
Hive at email@example.com or 519.858.5151. Currently, in-person consultations are not available.
How do I get more information on, and apply to the Brescia Emergency Fund?
Brescia recognizes this is an especially challenging time for our students, some of
whom are facing significant financial challenges as a direct result of COVID-19. We
are working to identify and respond to students with immediate short-term financial
For more information, visit the Brescia Emergency Fund page.
What is the Canada Emergency Student Benefit (CESB) and how do I apply?
The CESB will provide financial support to recent graduates and post-secondary students
who are unable to work or find employment due to COVID-19, or are not earning over
$1000, and who are not eligible for either the Canada Emergency Response Benefit (CERB)
or Employment Insurance (EI). The benefit will provide $1,250 every four weeks for
eligible students or $2,000 every four weeks for eligible students with disabilities
or those with children or other dependents. The CESB is available from May 10 until
August 29, 2020. Applications are open and students can apply through the Canada Revenue Agency
Can I still make an appointment with my Academic Advisor?
As of Wednesday March 18 at 5pm, Brescia moved to a modified services model. Academic
Advisors are available for meetings by phone, or through email. Questions can be emailed
and online bookings for phone academic advising appointments can be made online on
our Academic Advising website.
How will courses be offered for Fall/Winter 2020/2021?
For the upcoming academic year, we will have four different types of courses:
- Traditional in-person courses: where physical distancing measures are in place. These courses will show up on the
timetable with both class times and room locations. Brescia sections are 530-539.
- Blended (that include both an online and in-person requirement): sections for blended courses at Brescia are 230-239.
- Online only: these courses are identified in the “notes” section of the timetable and will not
have a course meeting time.
- Online with class times: for these classes there will be live virtual lectures/discussions that will also
be recorded for students to view at a later time. Some of these courses may be referred
to as “synchronous”. These courses have room times, but no room locations.*All Food
and Nutrition labs will be offered in person, with physical distancing. Lab students
will be offered appropriate PPE (Personal Protective Equipment.
Do I still need to make payments to the National Student Loan Service Centre (NSLSC)
at this time?
To support student loan borrowers during the COVID-19 pandemic, the Government of
Canada has announced a plan to pause the repayment of Canada Student Loans until September
30, 2020, with no accrual of interest. Pending parliamentary approval, these measures
will become effective March 30, 2020. This will include pre-authorized debits.
Please visit the NSLSC website for more information. This is an automatic process.
If you wish to continue with your payments, please contact the NSLSC directly. Ontario
government is now inline with the Federal government. Both governments are pausing
interest accrual and pausing payments until September 30th in response to COVID-19.
I graduated this spring. How do I get my diploma and/or my Brescia ring? Am I able
to still watch the virtual celebration that took place in June?
For those who graduated this spring, your degrees will be conferred, and we will ensure
that your graduation “awarded” status is reflected on your official transcript. All
diplomas will be mailed to you by Western in July.
If you have any ring inquiries, please email firstname.lastname@example.org
Watch the Class of 2020 Celebration again!
As you're aware, Western and Brescia decided to postpone Western’s spring convocation
as part of our larger response to the COVID-19 pandemic. To mark your Brescia graduation
this spring, our community came together to recognize your achievements by hosting
a virtual Class of 2020 Celebration. Please note this celebration did not replace
any official graduation ceremony; you will receive a formal invitation to mark this
occasion in-person at a later date when health authorities advise it is safe.
More information and a link to re-watch the celebration can be found on our Brescia University College's Facebook page.
Will advisors and support staff be available for phone appointments if I’m unable
to come to campus?
Yes, all support staff are able to connect with students online and by phone.
Will I still be able to access the Writing Centre?
The Writing Centre will move to virtual appointments effective Wednesday, March 18th. To
set up an online / virtual appointment please email Dr. Kubow at email@example.com who can advise you on how to make an appointment.
For more information, please visit the Writing Centre website.
Is there a food bank that I can access?
The USC food bank is closed but the food hamper system is still operating. Students
can order pre-made food hampers for pick up in the UCC lockers on main campus.
I am concerned I may have been exposed to COVID-19. What should I do?
Beryl Ivey Library
Please note the Beryl Ivey Library is closed, until further notice, to all visitors.
What resources are available to help me complete my coursework online?
The Beryl Ivey Library has many online resources such as e-books and journal articles
available through Omni, our academic search tool. You can also get help from a Librarian
by email, phone, or Zoom. Book an appointment with a Librarian
How do I get in touch with the Beryl Ivey Library?
You can get in touch with us by emailing firstname.lastname@example.org or phoning 519-432-8353,
extension 28296. If you phone the library, please leave a voicemail message and a
library team member will return your call. You can also make an appointment for 1-on-1
help by filling in our Book an appointment with a Librarian
What if I have library books that are due during the closure?
Please keep the library books you have until the Library is open again. Automatic
notices have been turned off, however, it is still possible that you may have received
a notice. You are not required to return library books at this time.
What about library fines?
We do not charge fines on general material. We will waive any fines on other material
when it is able to be returned. It is not necessary for you to return materials to
campus at this time. Please contact email@example.com with any questions regarding
Stay active: Western Campus Recreation Fitness is going LIVE on Instagram @Western_Rec every day
starting Wednesday, March 25, with some of your favourite classes. Visit, Staying Active at Home for more details.
Stay connected: Brescia’s Student Life Centre continues to virtually support all of our students
to help them manage their academic success, while staying safe, healthy and well.
Visit, the SLC for more resources.
New web tool: Western Student Experience has created a new website with tools and resources help
students thrive as they transition to online/remote learning. Most of the supports
offered through Visit the Digital Student Experience website to find information on academic supports, health & well-being, career development,
social connection supports, and fitness and nutrition, all designed for students learning
Academic Questions? The Office of the Registrar has posted a number of questions related to the changes
in assessment and delivery of courses. To learn more visit the Office of Registrar Updates and FAQs.